Need a hand with the Built Daily app? Email us at builtdaily.app@gmail.com and we'll get back to you within 1–2 business days. Include your iPhone model and what you were doing when the problem happened.
Subscription and billing
How do I cancel? On your iPhone, open Settings, tap your name, then Subscriptions, then Built Daily, then Cancel Subscription. Cancel at least 24 hours before your renewal date to avoid the next charge. Deleting the app doesn't cancel it.
How do I get a refund? Apple handles all billing, so refunds are requested from Apple at reportaproblem.apple.com.
I paid but the app is locked. Make sure you're signed in to the same Built Daily account and the same Apple ID you subscribed with, then tap Restore Purchases on the subscription screen. Still stuck? Email us.
Using the app
Can I turn the Bible guidance on or off? Yes, any time in Profile. When it's off, you won't see scripture anywhere in the app.
My steps or workouts aren't counting. Check Settings → Health → Data Access & Devices → Built Daily and make sure reading is allowed. Built Daily only reads from Apple Health; it never writes to it.
I'm not getting reminders. Check Settings → Notifications → Built Daily, then the reminder times in Profile.
I missed a day. Did I lose progress? No. Your warrior only moves up. Miss a day and he rests; pick up where you left off.
Your data
Your journal, notes and progress stay on your phone. You can export everything or delete all of it in Profile → Privacy, and delete your account in the app. Read the full app privacy policy.
Struggling right now? Call or text 988 (Suicide & Crisis Lifeline, US, free, 24/7). Veterans: dial 988, then press 1. More help